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Job Title: Data Center Technician

Position Type: Full Time
Location: Eagan, MN
Experience: 1-2 years of experience in a data center, critical uptime environment, or equivalent technical training

Job Description
DataBank is looking for a talented, energetic Data Center Technician capable of working in a fast-paced technology environment. The Data Center Technician position will work under the direct supervision of our Data Center Lead Technician, and is responsible for a variety of operations, maintenance, and monitoring of the data center and supporting infrastructure. Our Eagan, MN data center facility is staffed 24x7x365, and this position provides and entry-level opportunity within our Data Center Operations group. The right candidate must be able to work a 12 hour rotating shift, which includes nights and weekends.

Job Responsibilities

  • Providing 'smart hands' support to colocation customers.
  • Extending customer circuits including POTS, T1, T3, Ethernet, and Fiber.
  • Manage installation and maintain structured cabling system.
  • Rack & stack of IT hardware.
  • Manage installation of AC & DC power circuits.
  • Working with our ticket system (Netsuite).
  • Maintain accurate records and document all problems.
  • Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
  • Crossover work with the facilities team as needed.

  • Job Requirements
  • Associate's degree, trade school certification, or other verifiable training in a relevant technical field.
  • 1-2 year's technician experience working in critical environments.
  • Preference given to data center or Telecom Central Office experience.
  • Excellent written and verbal communication skills.
  • Ability to communicate intelligently and effectively with contractors who perform maintenance or upgrade work on these systems.
  • Ability to work independently and manage multiple project and priorities.
  • Ability to lift 60-75lbs.

  • Preferred Job Experience & Skills
  • Experience terminating and testing CAT 5/6 and SMF cables.
  • Knowledge of telecommunications and networking technologies, systems, and circuits.
  • Understanding of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units.
  • BICSI and CompTIA certifications.

  • Benefits:
  • Medical & Dental
  • 401K
  • Paid Vacation

  • To apply for this position please send a copy of your resume and qualifications to sphillips@databank.com.

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