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Data Center Services

As a leading provider of premium colocation DataBank also offers a number of key services to ensure our clients have the best resources to achieve maximum uptime availability and productivity from their critical infrastructure. DataBank's support staff offers clients convenient services to assist in performing a variety of functions for your off-site staff. Our experienced technicians can aid in receiving, installing, monitoring, diagnostics, troubleshooting, and even perform repairs on equipment co-located within our facilities.

Monitoring
DataBank utilizes a combination of BMS(Building Management Systems) and DCIM(Data center Infrastructure Management) to monitor all of our critical infrastructure components. Leveraging these tools as well as additional monitoring and reporting software we can tailor custom monitoring and reporting for on all of your deployed assets.

Remote & Smart Hands
Staffing in all our facilities offer 24/7/365 availability to perform routine requests and address any needs for technical emergencies and maintenance. Our experienced technicians can aid in receiving, installing, diagnostics, troubleshooting, and even perform repairs, updates and patching on equipment within our facilities.
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Data Center Properties
DataBank is headquartered in the former Federal Reserve Bank in Downtown Dallas, TX. We have deployed in strategic data center locations throughout the central United States. Two are located in Texas in the technology concentrated business areas of the Dallas/Fort Worth Metroplex (DFW), two in the Twin Cities - Minneapolis/St. Paul, Minnesota (MSP), and two more in the Kansas City suburb of Lenexa.
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Consultative Approach
When your company is deciding upon an outsourced partner to deliver colocation there are a number of key factors that need to go in to making a sound decision. DataBank uses a thorough consultative approach toward addressing your business's true needs and then custom designs a solution that addresses everything from your deployment designs, economic requirements, to long-term flexibility that ensures accommodations are made for growth. We do this by working closely with appropriate staff at all levels of your organization to ensure you get a custom-tailored solution to fit your specific business objectives. We utilize a consultative approach to design your customized hosting solutions making DataBank as an extension of your IT staff. Speak with our sales engineers to create a custom hosting solution to meet your business needs.
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Compliance
DataBank performs annual audits for our data centers to comply with PCI-DSS & SSAE 16 controls. Our PCI-DSS RoC (Report on Compliance) gives clients of DataBank the peace of mind in knowing their IT equipment is housed within a top-of-the-line facility that meets one of the most stringent audit requirements in the industry. In addition we are committed to assisting our clients achieve their own compliance in a number of other audits, as well. Leveraging PCI's high standards within our RoC we can aid clients in their own compliance requirements for HIPAA, FISMA, as well as a number of other compliance regulations.
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