Request a Tour: Experience DataBank’s Dallas Data Center Services Firsthand

Reading about a data center is all very well. To get a proper understanding of it, however, it’s best to experience it firsthand. This is exactly why reputable data center operators are happy to offer tours of their facilities. Here is a straightforward guide to what you should expect from a Databank Dallas data center tour.

What to expect in your DataBank tour

DataBank can customize a tour to your requirements. With that said, here is a guide to what most potential clients will experience.

Facility tour: Experience a guided walkthrough of the data center’s infrastructure, including server rooms, cooling systems, and power supply areas. This tour provides insight into the facility’s design and operational efficiency.

Security overview: Observe the multi-layered security measures in place, such as dual-factor authentication, mantraps, biometric hand scanners, and continuous CCTV monitoring. These protocols ensure the protection of client data and equipment.

Power infrastructure: Learn about the robust power configurations, including true A+B power setups, 2N power designs, and multiple utility feeds. These features guarantee redundancy and continuous power availability, essential for mission-critical operations.

Cooling systems: Examine the advanced N+1 cooling designs that support high-density cabinet deployments. The facility’s HVAC systems, including numerous Liebert CRAC units and cooling towers, maintain optimal operating temperatures.

Interconnection capabilities: Discover the extensive connectivity options available, with access to multiple onsite carriers and managed internet services. The data center’s strategic location serves as a major interconnection hub, facilitating low-latency and reliable data transmission.

Support services: Meet the 24x7x365 on-site staff who provide remote hands and smart hands services. Their expertise ensures prompt assistance for any technical requirements, enhancing operational efficiency.

Compliance standards: Gain insights into the facility’s adherence to stringent industry certifications, including HIPAA, HITECH, ISO 27001, PCI DSS, Privacy Shield, SOC 1, SOC 2, and SSAE 18. This compliance demonstrates DataBank’s commitment to maintaining high operational standards.

Customization options: Discuss flexible colocation solutions tailored to client needs, such as full cabinets and private cages. These options provide scalable infrastructure to accommodate varying business requirements.

Q&A session: Engage in an interactive session with DataBank representatives to address specific questions and discuss individual requirements, ensuring the facility aligns with your organization’s objectives.

How a tour helps you make the right decision

Here are the top 10 reasons that having a tour helps you make the right decision.

Assessing physical security measures

Observing the facility’s security protocols in person allows you to evaluate measures like biometric scanners, mantraps, and surveillance systems. This firsthand experience ensures the provider meets your organization’s security standards.

Evaluating infrastructure resilience

A tour provides insight into the data center’s power and cooling systems. Witnessing redundant power setups, backup generators, and advanced cooling solutions helps gauge the facility’s capability to maintain continuous operations during outages.

Understanding connectivity options

Engaging directly with the provider during a tour allows you to discuss available connectivity options, including carrier diversity and network redundancy. This interaction ensures the facility can meet your specific networking requirements.

Verifying compliance and certifications

In-person visits offer the opportunity to review the data center’s adherence to industry standards and certifications, such as HIPAA, ISO 27001, or PCI DSS. Confirming these credentials ensures the provider aligns with your regulatory obligations.

Observing operational protocols

Witnessing daily operations firsthand provides confidence in the provider’s commitment to best practices and operational excellence. This observation is essential for entrusting them with your critical data assets.

Evaluating scalability and future-proofing

Touring the facility enables you to assess available space and resources, ensuring the provider can accommodate your organization’s growth and evolving needs. This evaluation is crucial for long-term planning.

Reviewing business continuity and disaster recovery plans

A tour provides the opportunity to assess the provider’s disaster recovery (DR) and business continuity strategies. You can evaluate backup power systems, failover procedures, and recovery protocols to ensure they align with your risk management strategy.

Evaluating customer support and service level agreements (SLAs)

During a data center tour, you can interact with the on-site support team and assess their responsiveness, expertise, and availability. This experience helps you determine whether the provider’s remote hands, monitoring, and incident response services meet your needs.

Comparing cost and value against competitors

A physical tour allows you to compare different data center providers based on infrastructure, services, and operational quality. Seeing the facility firsthand makes it easier to weigh the cost of services against the actual value provided.

Engaging in direct Q&A sessions

A tour facilitates direct interaction with the provider’s team, allowing you to address specific concerns and assess their responsiveness and expertise. This engagement is vital for establishing a reliable partnership.

Schedule your DataBank tour today

Get the firsthand experience you need to make the right decision for your business. Schedule your DataBank tour today.