Our Infrastructure services provide clients with needed coverage for a number of IT services and support.
Managed Physical Server - This service provides server hardware and OS (operating system) administration of a physical server. This includes base OS installation and patching, on-going installation of OS updates, 24x7 monitoring of the OS and server hardware, system log monitoring, annual performance report and recommendations. Managed Exchange - We can provide a dedicated hosted Exchange environment or host your existing one, providing 24x7 management and monitoring for your business critical email environment. Managed OS - Available on physical on virtual or physical servers, including customer owned servers, this services provides OS installation, configuration, patch management, 24x7 monitoring and basic troubleshooting. Includes OS license if required for either Windows or Linux. Managed SQL - This service provides installation, configuration, patch management, 24x7 monitoring and basic troubleshooting of Microsoft SQL Server.
When your company is deciding upon an outsourced partner to deliver a solution there is a number of key factors that need to go in to making a sound decision. DataBank uses a thorough consultative approach to address your business's true needs and then we custom design a solution that addresses everything from your deployment designs, economic requirements, to long-term flexibility that ensures accommodations are made for growth. We do this by working closely with appropriate staff at all levels of your organization to fit your specific business objectives.
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DataBank performs annual audits for our data centers to comply with PCI-DSS & SSAE 16 controls. Our PCI-DSS RoC (Report on Compliance) gives clients of DataBank the peace of mind in knowing their IT equipment is housed within a top-of-the-line facility that meets one of the most stringent audit requirements in the industry. In addition we are committed to assisting our clients achieve their own compliance in a number of other audits, as well. Leveraging PCI's high standards within our RoC we can aid clients in their own compliance requirements for HIPAA, FISMA, as well as a number of other compliance regulations.
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