Welcome to DataBank Support
Here you will find access to all your support options from hands on human expertise to always-on digital tools.
Live Phone Support
Need to reach a real human being quickly? Call 1.855.328.2247 to reach our U.S.-based Tier 1-3 support staff, available around the clock.
The DataBank Customer Portal
Access the DataBank Customer Portal to open tickets and manage your colocation, power, network security, data center user access, and much more.
The Platform DataBank Core Portal
Provision and manage your cloud and bare metal infrastructure with the new self-service control layer of Platform DataBank.
The DataBank Trust Center
On-demand access to all of DataBank’s certifications, compliance documentation, and security policies to help you achieve and maintain compliance.
CONTACT US
Ready to explore your infrastructure options?
No two infrastructure needs are the same. Connect with our team to discuss the challenges you need to solve and explore a strategy built around them.