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Our Culture

We put people first, seek to inspire confidence with every interaction, and are data-centered in our approach to overcoming challenges.

We are Heroes, Everypersons, and Sages — creatingthe ultimate data center experience for our customers — and the ultimate workplace for ourselves.

The data center and technology may be perfect, but DataBank knows choosing a partner for your mission-critical IT infrastructure ultimately comes down to the people who make it all happen. Will they care about your infrastructure as much as you do? Will they be there when you need them most? Is their sole purpose to empower your success?

At DataBank, these are the promises each of us aims to keep every day, for every customer. To fulfill that promise, we’ve intentionally nurtured a culture that can deliver the ultimate data center experience for our customers – and the ultimate workplace for ourselves.

Culture can be hard to quantify, but measuring it is essential if an organization wants to develop it with intention. To better understand our culture, DataBank continuously engages with employees in individual conversations, team workshops, and a ground-breaking survey framework called CultureTalkTM that reveals the “archetypes” or characters that are dominant in an organization. Over the years we’ve found three archetypes that consistently show up among DataBankers and their behaviors and traits are the DNA of our culture:

Heroes, Everypersons, and Sages culture archetypes

Communicating Our Culture

With this deep understanding of who we are, DataBank is able to intentionally nurture our culture, recruit and develop our people, and communicate and celebrate the behaviors that truly sets us apart from competitors. This is the secret behind our Data Center Evolved™ model. It’s captured in three simple principles:

Click on each card to read more.

DataBank Culture poster: Put People First

“Put People First. Heroes with a relentless drive to overcome the toughest challenges — treating every customer like family and every teammate like a partner.”

DataBank Culture poster: Inspire Confidence

“Inspire Confidence. Sages obsessed with precision, transparency, and accountability — building trust through every interaction.”

DataBank Culture poster: Be Data-Centered

“Be Data-Centered. Everypersons who roll up their sleeves, work together, and let facts and rigor drive every decision.”

DataBank Culture poster: Purpose Statements

“People With Integrity. Doing the right thing — even when no one is watching. The promises we make are the promises we keep.”

Living Our Culture

But at DataBank, we do more than just put these Cultural Cornerstones on posters. We celebrate them every single day on the DataBank Vault – a cutting-edge online culture hub where employees recognize each other for these behaviors hundreds of times a month. We live them outside of the office, too, through programs like the DataBank CultureCorps, where we donate everything from our time to our blood in an effort to improve our communities.

Employee Ownership

Nothing unleashes an attitude of “Extreme Ownership” like having a stake in the outcome. That’s why every DataBanker is a part-owner. From our C-suite to our front line data center technicians, each and every one of us is working together to build a company of significance and leave a legacy of success.
DataBank representative

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