A FedRAMP client explains how DataBank’s ongoing support helps their team stay informed, prepared, and confident after implementation.

Customer Testimonial | Guidance and Support

Strong infrastructure support does not end after implementation. For IT teams managing compliance, security, and operational requirements, ongoing communication with the right provider can make a major difference.

In this customer testimonial, Elbit explains how DataBank’s post-implementation support helps the team stay informed, prepared, and confident after go-live.

The customer describes how regular account manager check-ins, weekly calls, and access to DataBank experts help them discuss what is working, what needs attention, and what requirements may be coming next.

This story highlights the value of ongoing provider support, including:

• Weekly account management check-ins
• Proactive conversations about upcoming needs
• Guidance around FedRAMP and compliance changes
• Support for security and operational priorities
• Access to escalation resources when needed
• Help staying aligned with the evolving threat landscape

By maintaining regular communication after implementation, DataBank helps Elbit stay ahead of issues, prepare for compliance changes, and keep infrastructure operations running more smoothly.

Watch the video to learn how DataBank’s ongoing support helps Elbit manage infrastructure, compliance, and security beyond the initial migration.

Learn more about DataBank’s colocation and managed services solutions: https://www.databank.com/solutions/

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