June 20, 2019

Why Managed Services are Critical to a Hybrid IT Strategy

A World Gone Hybrid Calls for Better Management 

It’s rare to find a business thats not running, or considering, a hybrid IT strategy. Many enterprises choose to operate a combination of deployment methods to create a flexible model that will meet a diverse range of needs. A hybrid strategy, combined with services across the spectrum, is helping businesses on the journey to digital transformation. 

  • 51% of enterprises have adopted at least 1 hybrid workload 
  • 32% of enterprises’ cloud spend is allocated to hybrid, more than any other cloud delivery model (TBR, Dell) 

Hybrid has become an opportunity to reach the next step in the evolution of business, but it’s also introducing additional complexity. As enterprises grow and opt for hybrid strategies, IT teams must content with an ever more complex, variable and sprawling infrastructure.  

Partnering with a seasoned managed services provider is a strategic tool for enabling this hybrid IT revolution. It’s a difficult journey to take alone. Enterprises who aren’t able to innovate are falling behind, and it calls for the help of a partner who can take the time to understand your transformational vision, and provide the geographic reach, technical acumen and range of services that will help you get there. 

How Managed Services Give Your Business a Leg Up on Transformation Goals 

OEMs and data center providers alike are recognizing the need to offer full solution suites rather than single components of IT infrastructure. Many are starting to offer managed services, but not all have a truly comprehensive selection.  

It’s common for IT service providers to label their business as an MSP, but manare limited in their offerings. When seeking to create a full solution set to optimize your hybrid IT strategy, service providers who can cover every technology practice area will be able to accelerate your digital transformation most effectively. 

At DataBank, we manage across the full platform of IT. Our in-depth approach applies to monitoring a customer’s solution portfolio, including the platform, applications, hardware, security, recovery, and tech support 24/7/365. Managed services cover everything from the network layer to IT infrastructure, patching, and tickets. It’s a package deal.  

“We become an extension of their IT team. That’s why it’s really critical to have a managed service provider that can deliver the right level of competence across the board. We want our customers to be able to focus on their core responsibilities and let us handle their platform and service.” 

-Bill Pratt, Vice President, Managed Services & Channel SalesDataBank 

Security and compliance also create added pressures that can be offloaded to an MSP. Staying on top of the many moving parts of compliance requirements is difficult to achieve internally, and governance will only continue to evolve. 

Using resources on IT operations when it isn’t a core competency doesn’t make much sense in today’s business environment. MSPs are a great option for redirecting efforts and identifying the right strategy for excelling at digital transformation. 

Making IT Easy with DataBank Managed Services 

Knowing that managed services are a way to quicken the path to a hybrid IT strategy, we’ve put a great deal of effort into extending our managed services offerings and fortifying them with compliance support that can meet even the most stringent requirements—FedRAMP included.  

Our managed service offerings include: 

  • Monitoring  
  • Recovery 
  • Tech support 
  • Patching 
  • Backups 
  • Security 

“Through Databank’s robust managed services, we enable our customers to transition to a true hybrid cloud model.  Instead of a one size fits all philosophy, we help align the platform, the technology stack and customer’s technology goals. Our customers buy across the spectrum: colocation, public cloud, dedicated private cloud, our virtual private cloud, and we enhance those offerings with visibility, connectivity, 24/7 operations, security and compliance. It’s all about enabling our customers to innovate”. 

-Vlad Friedman, CTO, DataBank