Managed Services

Scale your business

MANAGED SERVICES

Managed Services and Managed Hosting with DataBank provides you a robust team of implementation, support, and security to your environment around-the-clock. Our goal is to unburden your IT staff so they can focus on innovation. We alleviate your business from the costs of infrastructure, maintenance, security, and compliance. We have a strong pedigree in helping commercial, nonprofit, and governmental agencies get the support they need to deliver the best possible experience to their end users. From HIPAA compliant applications in ambulatory surgery centers to high availability state lottery sites that encounter massive fluctuations in traffic – our team is prepared. The more complex the scenario the simpler our solution so you can get back to your real job.

OUR MANAGED SERVICES INCLUDE:

Monitoring

Comprehensive 24/7/365 monitoring of servers, applications, performance counters, application dependencies, hardware, performance, and security for alerting and capacity planning.

Recovery

We are your “first responders”. The DataBank team owns alarms including escalation to third parties. We solve 95% of issues so you don’t have to.

Tech Support

Included for all customers. In general, no per incident charges and our subject matter experts are proficient in most major technologies.

Patching

DataBank keeps servers up-to-date thus safe and secure, lowering your operating costs associated with clean-up after a machine has been compromised. Perimeter IDS/IPS with zero-day protection drives a graceful patching roll out.

Backups

Every server is backed up, eliminating fire drills associated with a full system failure. DataBank maintains an offsite copy for all customers.

Security

Security is included by default. IDS/IPS/FW, WAF, FIM, Log Offloading, Vulnerability Scanning, Dual and Multi Factor Authorization, and other enhanced security services.

Features

Committed to Success

The DataBank Teamwork Advantage

At DataBank, you’ll always have a team of experts ready to work with you on your solutions. From engagement and build out, to launch and ongoing management, we work with you to develop the solution that best fits your needs. Your dedicated account manager and technical account manager will work closely with you and ensure you get the service and support needed for success.

The DataBank Portal

Clarity and Control

Imagine having everyone, and everything, connected in one simple-to-use management portal. The DataBank Customer Portal gives you and your team real time analytics into performance, security, compliance, tickets, devices and more. Communication and clarity truly enhance your Colocation solution. Your mission critical infrastructure functions 24/7/365, and our support team is right there with you – never missing a beat.

DataBank-Corporate-Overview

Way more than Power, Ping, and Pipe

Download our Corporate Overview

See how we partner with you to design technology solutions that provide a secure, fault-tolerant environment, ensuring 100% uptime of your data, applications, and computing infrastructure.

Download Now
[form image]

Discover the Difference

Local Service. National Reach.

At DataBank, we find that doing things the right way the first time is the best way to achieve success. This starts with our consultative process. No hard sell, no over promising, just exceptional service and uncompromising performance.