Managed Services

Scale your business

MANAGED SERVICES

Managed Services and Managed Hosting with DataBank provides you a robust team of implementation, support, and security to your environment around-the-clock. Our goal is to unburden your IT staff so they can focus on innovation. We can help redirect and streamline your budget.  We’ll provision and maintain your infrastructure, enforce security to your platform, and address up to 80% of your environment’s compliance controls, freeing up your resources. From HIPAA compliant applications in ambulatory surgery centers to high availability state lottery sites that encounter massive fluctuations in traffic – our team is prepared.  As your hosting partner, our expertise supporting commercial, non-profit, and government environments allows you to give your end users the best possible experience.

Let us simplify things for you.  We’re specialists in complex, secure, high performing environments.

OUR MANAGED SERVICES INCLUDE:

Monitoring

Comprehensive 24/7/365 monitoring of servers, applications, performance counters, application dependencies, hardware, performance, and security for alerting and capacity planning.

Recovery

We are your “first responders”. The DataBank team owns alarms including escalation to third parties. We solve 95% of issues so you don’t have to.

Tech Support

Included for all customers. In general, no per incident charges and our subject matter experts are proficient in most major technologies.

Patching

Let us do this for you.  Keeping your servers’ operating systems patched is essential to your environment’s security and goes a long way to preventing costly compromises, while our perimeter IDS/IPS with zero-day protection helps protect you against incursions.

Backups

Every server is backed up, eliminating fire drills associated with a full system failure. DataBank maintains an offsite copy for all customers.

Security

Security is included by default. IDS/IPS/FW, WAF, FIM, Log Offloading, Vulnerability Scanning, Dual and Multi Factor Authorization, and other enhanced security services.

Features

Committed to Success

The DataBank Teamwork Advantage

At DataBank, you’ll always have a team of experts ready to work with you on your solutions. From engagement and build out, to launch and ongoing management, we work with you to develop the solution that best fits your needs. Your dedicated account manager and technical account manager will work closely with you and ensure you get the service and support needed for success.

The DataBank Portal

Clarity and Control

Imagine having everyone, and everything, connected in one simple-to-use management portal. The DataBank Customer Portal gives you and your team real time analytics into performance, security, compliance, tickets, devices and more. Communication and clarity truly enhance your Colocation solution. Your mission critical infrastructure functions 24/7/365, and our support team is right there with you – never missing a beat.

Managed-Services-

Scale Your Business

Download our Managed Services eBook

See how we partner with you to design technology solutions that provide a secure, fault-tolerant environment, ensuring 100% uptime of your data, applications, and computing infrastructure.

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Discover the Difference

Local Service. National Reach.

At DataBank, we find that doing things the right way the first time is the best way to achieve success. This starts with our consultative process. No hard sell, no over promising, just exceptional service and uncompromising performance.