CLOUD MANAGED SERVICES INCLUDE
Comprehensive 24/7/365 monitoring of servers, applications, performance counters, application dependencies, hardware, performance,and security for alerting and capacity planning.
Every server in our data center has RAID protection. We believe that a server without data protection is unacceptable. If a recovery is required, we work with you hand-in-hand to recover your data from the backups that are taken nightly.
24/7/365 TECH SUPPORT
Our proactive U.S. based support team is here 24/7/365 guaranteed. Our promise to you is support within 30 seconds of a phone call any hour of the day and night. The team is Tier 2/3, which provides you insight and resolution and looks at every possible way to prevent issues.
By keeping servers up to date, we keep them safe and secure, lowering your operating costs associated with clean up after a machine has been hacked. Perimeter IDS/IPS with zero-day protection allows for a graceful patching roll out.
Every server is backed up eliminating fire drills associated with a full system failure. DataBank will maintain an offsite copy if you choose to have us do so.
Security is included by default. IDS / IPS / FW / WAF / FIM, Log Offloading, Vulnerability Scanning, Dual and Multi Factor Authorization and other enhanced security services.