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Let us know which data center you'd like to visit and how to reach you, and one of team members will be in touch shortly.
By: Scott Palsgrove, vice president of sales, northeast, DataBank
The company faced significant challenges that hindered its operational efficiency and long-term sustainability.
First, their data center, located in Dallas, Texas, was not designed to withstand freezing temperatures, leaving it non-operational after a rare week of below-freezing weather. This disrupted critical business processes.
Second, the IT infrastructure was outdated, with aging hardware and limited storage capacity, creating bottlenecks for growth and innovation.
Finally, the organization struggled with retaining technical talent, as skilled professionals were leaving for better opportunities. This exacerbated the strain on already overburdened systems and affected the company’s ability to adapt to changing technological demands.
Together, these issues created a pressing need for strategic investment in infrastructure and talent retention.
Databank addressed the company’s challenges through a comprehensive solution leveraging its hybrid colocation and cloud hosting services. The first step was building an infrastructure within Databank’s robust, highly available data centers, designed to remain operational even in extreme conditions. This included a secure 10-cabinet cage to host the physical or non-virtualized infrastructure, such as network switching and customer-provided backup devices.
Additionally, Databank deployed two managed, dedicated private clouds: one tailored for commercial workloads and another for FedRAMP-compliant U.S. government workloads. To address the company’s storage limitations, over a petabyte of storage was provisioned across two geographically diverse Databank locations, ensuring data backup redundancy.
The Databank migration team then helped the customer move the workload over to the new infrastructure. These efforts provided a resilient, scalable, and compliant infrastructure, laying the groundwork for future enhancements, including deploying disaster recovery as a service to fully fortify the company’s IT operations.
The implemented solution delivered significant business results for the customer, enabling them to redirect their focus toward growth rather than managing complex IT infrastructure. By offloading infrastructure management to Databank, the customer gained peace of mind, knowing their mission-critical systems are monitored and maintained around the clock—24x7x365.
The scalable infrastructure allows the customer to purchase resources as needed, ensuring cost efficiency and agility in meeting evolving demands. This quick-delivery capability and Databank’s proven reliability have empowered the customer to operate with confidence, drive innovation, and prioritize their core business objectives without worrying about IT or technical talent constraints.
Scott Palsgrove is the Vice President of Managed Services Sales at DataBank, a role he has held since May 2019. In this capacity, he leverages his extensive experience in strategic sales and management within the cloud and data center sectors to drive managed services initiatives.
Prior to joining DataBank, Scott served as Vice President of Sales and General Manager of New Jersey at Cologix, Inc., where he led a specialized sales team focused on complex solutions. His tenure at Cologix saw him progress through various sales and engineering roles, starting as Sales/Marketing Manager and advancing to Executive Vice President of Sales.
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Scott holds an Associate of Science degree in Computer Systems Networking and Telecommunications from County College of Morris. His educational background, combined with his professional experience, underscores his expertise in the technology and telecommunications industries.
In his current role at DataBank, Scott continues to contribute to discussions on cloud migration and managed services. For instance, he has shared insights on key considerations when moving to the cloud, covering topics such as cost, security, and service level agreements.
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New Jersey Institute of Technology is at the forefront of world-class technological research. When they needed a home for its High-Performance Computing cluster as a foundation of this academic research, they turned to DataBank. Read about NJIT's requirements and its partnership with DataBank.
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