Proof That Culture Isn’t Just Talk

Travis highlights how DataBank’s high employee NPS creates a culture where support teams genuinely care—and it shows on every call.

Customer Testimonial: What It Feels Like to Get Support From a Company That Invests in Its People 

In this clip, Travis Peterson of One View shares what it feels like to get real support from a company that invests in its people — and how that translates directly to customer experience.

“Other companies care about what their customers say… not always what their employees say. But when I talk to a DataBank support person, I can hear the smile.” Travis Peterson | One View, Inc.

The difference?
It’s not just training. It’s not just process.
It’s culture — powered by our commitment to hiring the right people, communicating with intention, and now, giving every employee ownership in our future.

That’s why DataBank doesn’t just say “culture matters.”
We measure it, live it, and build everything on it.

• High employee NPS drives stronger customer satisfaction
• Culture-first companies create real engagement at the front lines
• Employee ownership raises the bar on accountability and care

Learn More About DataBank’s Culture

For More Customer Testimonials, Visit Our YouTube Playlist