Professional, proactive, and always pleasant—Ed Nichols explains why working with DataBank feels refreshingly easy.
According to Ed Nichols of Penguin Solutions, it’s like combining Southern charm with a sense of urgency and no-nonsense problem-solving. In this Voice of the Customer clip, Ed shares how every member of the team—from on-site technicians to remote support—goes above and beyond.
Add that to regular check-ins, professionalism, and a clear drive to solve problems, and you’ve got what Ed calls “Utah charm.”
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