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Trust Builds Teams: Psychological Safety in Mission-Critical Operations
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Trust Builds Teams: Psychological Safety in Mission-Critical Operations

This video explores how psychological safety strengthens communication, trust, and performance in high-stakes data center operations—featuring leadership insights from DataBank’s Paul Myott, Kelley Edwards, and Calli Schlientz.

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Join Judith McGill-Lustyk, Paul Myott, Kelley Edwards, and Calli Schlientz as they explore how psychological safety directly impacts performance, communication, and compliance in high-stakes operational environments like data centers.

Here are some things you’ll learn:

  • What Psychological Safety Really Means: Understand how it enables teams to take risks, report issues, and collaborate without fear.
  • Leadership Behaviors That Build Trust: Learn what leaders can do to cultivate open, high-performing cultures.
  • Real-World Impact: See how psychological safety strengthens compliance, reduces error, and boosts accountability across operational teams.
  • Strategies for Operational Environments: Hear how psychological safety shows up in mission-critical teams—and how you can apply it.
  • Compliance & Culture: Discover how psychological safety can reinforce regulatory integrity by encouraging open reporting.

Run Time: 21 Minutes


About the Authors

Paul Myott Vice President of Organizational Effectiveness and Internal Communications

Paul Myott

Paul Myott, Vice President of Organizational Effectiveness and Internal Communications

Paul Myott is the Vice President of Organizational Effectiveness and Internal Communications at DataBank, where he leads initiatives to strengthen corporate culture, enhance employee engagement, and align organizational strategies with business goals. Since joining DataBank in 2019, he has been instrumental in integrating culture and brand, contributing to the company's recognition as a top workplace.

With over two decades of experience in organizational consulting, Paul specializes in translating business strategies into effective organizational practices.

He holds a master's degree in organizational psychology and has worked with diverse organizations, including Pfizer, Aetna, and Prudential Financial. At DataBank, Paul emphasizes the measurable value of a healthy corporate culture, demonstrating its impact on performance, innovation, and business growth.

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Kelley Edwards, vice president of data center operations

Kelley Edwards

Vice President of Data Center Operations

Kelley Edwards is a seasoned leader with over 20 years of experience in data center management and process optimization. She has built a reputation for driving operational excellence and innovation at Amazon and Google, where she led critical projects and cross-functional teams. At Amazon, Kelley played a key role in advancing data center operations, while at Google, she oversaw the successful construction of two campuses and its first dedicated third-party data center.

An advocate for process-driven methodologies, Kelley has implemented frameworks that enhance efficiency, mitigate risks, and ensure maximum uptime. Her leadership style emphasizes mentorship and talent development, fostering collaboration, continuous learning, and innovation within her teams.

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Calli Schlientz Director of Compliance

Calli Schlientz

Calli Schlientz, Director of Compliance

Calli Schlientz is the Director of Compliance at DataBank, where she leads a team of Compliance Engineers and oversees vulnerability assessments for both internal systems and customer infrastructures. Since joining DataBank in 2017, she has played a pivotal role in navigating complex regulatory frameworks, including FedRAMP, HIPAA, PCI-DSS, and GDPR.

Calli is also the Chief Compliance Officer at Common Sense Security, providing compliance consulting and conducting security assessments for various organizations. Her background includes positions at Lincoln Christian University as an Adjunct Instructor and Assistant Director of Enrollment and Student Achievement, where she gained valuable experience in academic compliance.

She holds a Master's degree in Organizational Leadership from Lincoln Christian University and a Bachelor's degree in Business Management from the University of Phoenix. Calli is a thought leader in the field, contributing to industry discussions on privacy regulations and data center compliance.

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