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The DataBank Customer Portal: Real Time Visibility and Control of Physical Access to Your Colocation Environment
  • July 21, 2022
  • Blog Article

In this second article in an ongoing series, we continue to present the DataBank Customer Portal and how it provides real time visibility and self-service control. This article highlights its capabilities for managing physical access.

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Customer Portal Tutorial Series: Billing
  • Video

An introduction to the basic features of billing, history, invoice details, and comparing invoices.

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Customer Portal Tutorial Series: Colocation Power
  • Video

Learn more about what you can see in the Portal about power and energy consumption to help you better balance power in your cabinets and avoid outages. You can see both connected and usable power as well as utilization by circuit.

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Customer Portal Tutorial Series: Compliance
  • Video

An introduction to how DataBank enables compliance and makes your reporting requirements easier. You can also run self-assessments for your organization.

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Customer Portal Tutorial Series: Data Center Physical Access
  • Video

While this video is only appropriate for users with administrative access, you’ll be able to see the power of being able to activate and deactivate access, see logs of who has entered the facilities, and leverage reporting for compliance.

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Customer Portal Tutorial Series: Managing Users
  • Video

See how administrators implement the Portal across the entire organization. Admin users can control access to specific Portal features, profiles, and authorized contacts. Admin can also control who has access to DataBank support.

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Customer Portal Tutorial Series: Network Security
  • Video

For our customers who have Managed Internet and perimeter security services such as IDS/IPS and DDoS, this video shows you what you’ll be able to see in terms of bandwidth usage, threats, and attacks blocked by our services.

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Customer Portal Tutorial Series: Managed Systems
  • Video

Managed Systems are for customers who have Managed Services with DataBank. The Portal allows users a “deep dive” into the systems we manage. Firewalls, servers, backups. Appropriate for infrastructure administrators.

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Customer Portal Tutorial Series: Overview
  • Video

An introduction to the basic features and functionality of DataBank’s customer portal. Click-by-click instructions.

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