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Future Proofing Technology Leadership Skills
Future Proofing Technology Leadership Skills

Future Proofing Technology Leadership Skills

  • Updated on June 26, 2025
  • /
  • 6 min read

By Jennifer Curry Hendrickson, Senior Vice President of Managed Services, DataBank

The pace of technological change has fundamentally altered what it means to lead effectively. While previous generations could build careers on expertise that remained relevant for decades, today’s leaders face a different reality: The technologies driving competitive advantage evolve at unprecedented speed.

AI, automation, and data analytics aren’t just changing how we work. They’re redefining leadership itself.

The leaders who will thrive aren’t those who can predict which technologies will dominate but those who develop the mindset to rapidly assess, adopt, and integrate new tools as they emerge. The question isn’t whether the next disruptive technology will arrive. It’s whether you’ll be ready when it does.

 

Digital Literacy Is Now Business Critical

For example, consider how cloud computing transformed entire industries within a decade, or how mobile technology shifted consumer expectations overnight.

Companies that dismissed these innovations as just the latest tech trends found themselves scrambling to catch up while more agile vendors increased their competitive advantage or took valuable market share. Today, AI represents the latest technology revolution, but unlike previous innovations, it touches every business function from marketing and sales to operations and finance.

The new baseline for effective leadership isn’t technical expertise. Instead, it’s digital fluency. This means understanding how emerging technologies can solve business problems, recognizing opportunities for automation and productivity improvements, and making informed decisions about technology investments.

Whether you’re managing a team of five or leading a Fortune 500 company, the ability to assess and integrate new tools has become as fundamental as financial literacy.

 

Stay Ahead: Build Your Tech Intelligence

The pace of technological change now means that yesterday’s cutting-edge solution quickly becomes today’s standard practice, or worse, obsolete. Leaders need to be proactive about staying informed rather than waiting for formal training programs or company initiatives. Simple steps like reading industry publications, following tech blogs, listening to webinars and podcasts, and joining professional networks focused on innovation trends can keep you ahead of the curve.

This doesn’t require becoming a technical expert. It’s about maintaining a mindset to recognize patterns of new technologies that could impact your industry. Regular exposure to technology news helps you identify emerging tools before they become mainstream and recognize when pilot programs might give your organization a competitive edge.

 

The AI Wake-Up Call: Timing Matters

What happens when leaders aren’t fully up to date with the latest technology trends?

The November 2022 launch of ChatGPT caught many companies completely off guard. Within months, a technology that few executives had seriously considered was transforming customer service, content creation, software development, strategic planning, and so many other processes across virtually every industry.

Companies that had dismissed AI as a distant concern suddenly found themselves scrambling to understand its potential. Worse, many may still be a step behind. Recent Boston Consulting Group research found that only 26% of companies believe they have the necessary set of capabilities to move beyond proofs of concept and generate tangible value with AI. (An upcoming report from DataBank will present an alternative perspective.)

This pattern reveals a critical challenge: the difficulty of timing adoption correctly. Being too early means investing resources in unproven technologies that may not deliver immediate returns. Being too late means watching competitors capture market share while you’re still figuring out basic implementation.

As a result, most successful organizations monitor emerging technologies closely enough to move quickly when breakthrough moments occur but avoid the bleeding edge where costs are high and outcomes uncertain.

The AI revolution illustrates why staying informed about technology trends isn’t just helpful, it’s essential for survival. Leaders who had built even basic awareness of machine learning capabilities were better positioned to recognize the transformative potential of generative AI and respond strategically. In a world where technological breakthroughs can reshape markets overnight, the question isn’t whether you can afford to stay current with emerging technologies; it’s whether you can afford not to.

 

Data-Driven Decisions That Actually Drive Results

Here’s an example where more technology-aware executives can make an immediate impact: data-driven decision-making.

Most organizations claim to be doing this, but not all are using analytics to fundamentally transform how they operate. The difference between companies that merely collect data and those that turn information into competitive advantage lies in their approach to decision-making. Advanced analytics can reveal patterns invisible to traditional analysis, identify problems before they become costly, and uncover opportunities that intuition alone would miss.

Consider the difference between reviewing quarterly sales reports and using predictive analytics to identify which customers are likely to churn next month. One approach tells you what happened while the other empowers you to take action before problems materialize. Leaders who embrace sophisticated data analysis can make faster, more accurate decisions about everything from product development to resource allocation.

The most successful leaders don’t just consume data. They actively seek out analytics that challenge their assumptions. This means moving beyond basic reporting to embrace tools that can process vast amounts of information and provide actionable insights in real time. When data truly drives decision-making, organizations become more agile, more responsive to market changes, and ultimately, more profitable.

 

Build Your Future-Ready Approach

The leaders who will thrive in the coming decade share a common approach: They treat technological fluency as an ongoing discipline rather than a one-time learning event. The choice isn’t whether technology will continue to reshape how we work; it’s whether you’ll be leading that transformation or struggling to keep up with it.

They regularly consume technology news, experiment with new tools in low-risk environments, and maintain curiosity about how emerging innovations might solve current business challenges. Most importantly, they recognize that future-proofing leadership isn’t about predicting which specific technologies will dominate, but about building the adaptability to capitalize on whatever comes next.

The organizations that emerge strongest from each wave of technological change are those led by people who view innovation as an opportunity rather than a threat. These leaders create cultures where experimentation is encouraged, where data drives decisions, and where teams are prepared to pivot quickly when new possibilities arise.

 

 


About the Author

Jen Curry Hendrickson Senior Vice President of Managed Services

Jennifer Curry Hendrickson

Jennifer Curry Hendrickson, Senior Vice President of Managed Services

Jennifer Curry Hendrickson is the Senior Vice President of Managed Services at DataBank, where she leads the company's product and technology teams. In this role, she oversees the architecture, design, engineering, service delivery, and support of DataBank's managed services and network offerings. With nearly two decades of experience in technology and customer operations, Jen has held senior positions at INAP, Zayo Group, Latisys, and Level 3 Communications. Her expertise in network and cloud services is instrumental in advancing DataBank's infrastructure to support emerging technologies like AI and Web 3.0. Jen holds a Bachelor of Business Administration from the University of Notre Dame.

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