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FAQ

Frequently Asked Questions

DataBank’s Memphis data center facility is compliant with SSAE 18, HIPAA/HITECH, PCI, and ISO 27001.

The ACT1 data center is located in the heart of downtown Waco with easy access to restaurants and hotels. It’s a great disaster recovery back-up location for major Texas cities, including Austin, Dallas, Houston, and San Antonio. Office space is available on the 3rd floor.

DataBank’s DFW10 will be the second of eight, 2-story data centers with 200,000 Sq. Ft. of data center space. The Phase 1 design of the site will feature 4 buildings and a 400MW sub-station that can deliver up to 240MW of critical IT power with ability to increase this in Phase 2 for a total of 480MW across all 8 buildings. This site will feature DataBank’s Universal Data Hall Design and be HPC-ready with the ability to support rear door heat exchangers and servers supporting water-to-chip cooling.

Located in Dallas’ Infomart building — the world’s first information processing marketing center. DataBank’s DFW5 data center delivers a 2N power design and N+1 cooling. Our data center is in a world-class carrier hotel and interconnection hub with access to many onsite carriers.

Conveniently located between the Dallas/Fort Worth Airport and downtown Dallas, the DFW4 data center provides N+1 power design and N+1 cooling for maximum uptime assurance. This Empire Central facility is also a carrier-neutral interconnection hub with access to many onsite carriers.

DataBank’s DFW3 Plano data center anchors our campus in Plano TX. This Uptime Certified Tier III data center offers network availability to multiple dark fiber providers and houses nodes for all DataBank’s cloud services including Enterprise Cloud, FedRAMP Cloud, SAN and Object Storage, Storage as a Service, and Disaster Recovery as a Service.

Strategically located in northern Dallas in the Technology Business Corridor, our standalone data center in Richardson, Texas, DataBank’s DFW2 data center features 2N power design, N+1 cooling design, an on-site power substation, and complete power and cooling infrastructure redundancy.